Exato Technologies Limited
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Exato Technologies Limited's has transitioned to a publicly listed entity following its IPO debut on Dec 05, 2025 at the BSE exchange. The public offering successfully raised 26,75,000 Shares, consisting of 22,75,000 Sharesin new capital and ₹5.60 Cr in existing shareholder sales.
The IPO featured a competitive price range of ₹133 to ₹140 and minimum application size of 1000 shares. Market reception was evidenced through subscription activity between Nov 28, 2025 and Dec 02, 2025, reflecting investor appetite for the offering.
Allotment of shares was completed on Dec 03, 2025, distributing equity to successful applicants. The listing marked the beginning of the company's journey as a publicly traded corporation, subject to market dynamics and regulatory oversight.
Investors can bid starting from the minimum lot size specified for this IPO, and only in multiples of that lot size. The table below shows the minimum and maximum investment for retail investors and HNIs in terms of lots, quantity, and amount.
Exato Technologies Limited, incorporated in 2016, is a customer transformation partner that provides technology-driven solutions to improve customer engagement and operational efficiency. The company focuses on CXaaS and AI-as-a-Service, offering intelligent, scalable systems that use AI, automation, and cloud platforms to deliver faster and smarter customer service. With a team of over 60 engineers in India and global delivery partnerships in regions like the USA and Singapore, Exato works with major clients including MakeMyTrip, RBL Bank, IGT Solutions, IKS, and WNS. Supported by collaborations with NICE Ltd., Acumatica, and Mitel, it provides integrated solutions in customer experience, ERP, and unified communications. Its services span CX and Analytics, Unified Communications and Infrastructure, and Exato IQ, serving sectors such as BFSI, Healthcare, Retail, Telecom, Manufacturing, and IT/ITeS & BPO/KPO. As of August 31, 2025, the company employs 134 permanent staff members.
Note : "Calculations for ‘Shares Offered’ and ‘Total Amount’ are based on the highest price in the issue price band."
- Robust Global Technology Collaborations: The company is a Platinum Partner of NICE in South Asia and the Middle East, winning Partner of the Year for four straight years (2021–2024). Its alliances with NICE, Mitel, and Acumatica give access to advanced tech, early product releases, and specialized training, enhancing strength in CCaaS, conversational AI, automation, and cloud transformation.
- Growing Subscription Revenue Backed by Long-Term Deals: A major share of revenue comes from long-term service contracts, usually lasting 60 months. Annual Recurring Revenue (ARR) has risen to 57% of total revenue in 2025, compared to 48% in 2023 and 2024, reflecting strong subscription growth and customer reliance on its mission-critical solutions.
- Seasoned Leadership with Strong Industry Background: The company is led by a promoter with over 20 years of experience in customer experience, analytics, and enterprise technology, including senior positions at NICE. His global perspective, supported by a skilled senior management team, helps the company execute complex transformation projects and build high-value global partnerships.
- Fast-Evolving Technology Landscape: The sectors the company operates in—CX solutions, automation, and enterprise software—are changing rapidly. Falling behind in advancements across AI, ML, RPA, cloud, or analytics could reduce competitiveness and lead to loss of customers, market share, and revenue.
- High Dependence on Core Technology Partners: A major part of the company’s offerings relies on collaborations with NICE, Mitel, Acumatica, and other global tech providers. Any disruption, change, or termination of these partnerships may affect access to essential platforms, technical know-how, and product updates, impacting service delivery and business performance.
- Heavy Reliance on Leadership & Key Talent: The company’s expansion depends significantly on the expertise, industry network, and active involvement of its Promoters and senior leadership team. Losing key individuals or failing to attract and retain skilled professionals could weaken operations, slow customer acquisition, and affect long-term business stability.
- Mr. Appuorv K Sinha
- Mrs. Swati Sinha
Exato Technologies Limited
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