Fusion CX Limited
IPO Details
Subscription
Lot Distribution
Reservation
Company Fin.
₹0(0.00%)
Premium (ELP)
Fusion CX Limited's is preparing to launch its Initial Public Offering (IPO) with a substantial issue size of TBD. The offering comprises a fresh issue component of TBD, alongside an Offer for Sale (OFS) component of ₹400.00 Cr from existing shareholders.
The price band for the IPO has been set at TBD, providing investors with a range to place their bids. The minimum investment lot consists of TBD, making it accessible to both retail and institutional investors.
The subscription window for this public offering opens on TBD and will conclude on TBD. Following the subscription period, the share allotment is scheduled for TBD, with the official listing expected to commence on TBD on the NSE, BSE exchange.
Founded in 2004, Fusion CX Limited is a customer experience service provider that offers multilingual and omnichannel support through voice, chat, email, social media, and messaging platforms. Over time, the company has evolved into a technology-driven partner with SaaS capabilities, using its subsidiary Omind Technologies to build tools in conversational AI, marketing automation, quality monitoring, and workforce management, helping businesses improve efficiency and reduce costs. It operates on flexible pricing models like fixed-fee, transaction-based, and outcome-based, catering to different business needs. Fusion CX provides services such as customer acquisition, support, order management, payments, collections, retention, and technical assistance across industries like telecom, healthcare, BFSI, retail, and travel, where it has strong expertise. Its AI-led approach combines automation with human support to manage the complete customer journey from onboarding to retention. As of December 31, 2024, the company runs 40 delivery centers in 15 countries, supports 28 languages, and has over 10,000 CX professionals along with a large field workforce. With steady growth through expansions and acquisitions, along with recognition from global research firms, Fusion CX has built a strong position as a reliable and innovative partner for businesses worldwide.
Note : "Calculations for ‘Shares Offered’ and ‘Total Amount’ are based on the highest price in the issue price band."
The expected premium is based on market buzz and online information. It should not be considered as the actual listing price or valuation. Always refer to the RHP and seek advice from a financial expert before making any investment decisions.
- Strong Global Delivery Network: Company multiple countries ma presence sathe clients ne serve kare che, je thi business scale ane geographic diversification male che.
- Tech-Enabled Service Model: Digital tools, automation ane multi-channel support thi efficient ane scalable customer experience solutions aape che.
- Wide Industry Coverage: Alag-alag sectors ma clients hoy, je thi ek j industry par dependency ochi thai che.
- Client Dependency Risk: Revenue moto part outsourced projects par based hoy, to client loss ke demand slowdown thi impact thai shake.
- Pressure on Margins: BPO industry ma pricing competition vadhu hoy, je profitability ne affect kari shake che.
- Employee-Driven Business: Workforce par heavy dependence hoy, ane attrition high hoy to service quality ane cost banne impact thai shake.
- Mr. Pankaj Dhanuka
- Mr. Kishore Sarogi
- P N S Business Private Limited
- Rasish Consultants Private Limited
Fusion CX Limited
Kfin Technologies Limited